Shipping and delivery

RENDER delivers to serviceable PIN codes within India. Availability is confirmed by the courier network and the checkout information available for your address.

International shipping, express delivery and preorder timelines apply only when expressly offered and disclosed before purchase.

Orders are normally processed and dispatched within 1-3 business days after payment confirmation or COD verification. Business days exclude Sundays and public holidays.

Limited drops, sales, verification issues or unusually high order volume may add processing time. We will communicate material delays rather than leave an order waiting indefinitely.

After dispatch, orders generally arrive within 3-7 business days. Remote locations may take approximately 7-12 business days. These transit estimates are separate from processing time and are not guaranteed delivery dates.

Shipping is free on every order. COD availability and any separate COD payment-method charge are shown at checkout before you submit the order.

When tracking is available, it is shared through email, SMS, WhatsApp or the order-status page, depending on the contact details and courier service used. Contact us if tracking remains unchanged for an unreasonable period.

Request an address correction promptly before dispatch. A change depends on fulfilment status and courier serviceability and may not be possible once the parcel is in transit.

Provide a complete address and reachable phone number. If delivery fails because of incomplete customer information, repeated unavailability or an unjustified refusal, RENDER will explain the available redelivery, cancellation or return options and any verified cost before applying it.

No blanket forfeiture or surprise penalty applies. Courier or seller errors are handled separately at no unfair cost to the customer.

Contact wearrender@gmail.com with your order number if a parcel is materially delayed, lost, damaged or appears tampered with. RENDER will coordinate with the courier; customers are not required to resolve a lost-parcel claim alone.

Where applicable, we will provide replacement, cancellation or refund remedies for qualifying non-delivery, late delivery or transit damage.